Frequently Asked Questions
How does proCV work?
proCV is a resume creation platform that utilizes artificial intelligence. Users can register, upload their information, or integrate it from LinkedIn, and obtain optimized resumes within minutes.
How much does it cost to use proCV?
proCV operates under a non-subscription credit model. You can recharge your account balance and pay with credits for specific functions, such as processing information, translations, and generating cover letters.
Is it safe to provide my personal information?
Sí, garantizamos la seguridad de tus datos. Implementamos medidas de seguridad avanzadas y seguimos las mejores prácticas de la industria para proteger la privacidad de nuestros usuarios.Yes, we guarantee the security of your data. We implement advanced security measures and follow industry best practices to protect the privacy of our users.
In which languages is proCV available?
The proCV platform is available in Spanish, English, and Portuguese. Additionally, cover letters and translations can be done in Italian, German, and French.
Can I use proCV from any country?
Yes, proCV is designed to work in various countries. The data registered in the account is used to offer the user a better experience and regional payment options (when available), making the platform accessible globally.
How do I recharge balance in my account?
You can recharge balance using Webpay in Chilean pesos (Chile) or PayPal in dollars (other countries). Visit the recharge section in your account for more details.
What if I forget my password?
You can reset your password using the «Forgot my password» option on the login page. Instructions will be provided to help you regain access.
Are there any limitations on the number of resumes I can generate?
You can reset your password using the «Forgot my password» option on the login page. Instructions will be provided to help you regain access.
How can I contact customer support?
You can contact our support team through the platform’s contact email:
support@agnexsolutions.com
Is proCV compatible with mobile devices?
Yes, proCV is compatible with mobile devices. You can access and use all platform functions from your phone or tablet.
What sets proCV apart from other similar services?
proCV stands out for its focus on personalization, integration with LinkedIn, and the ability to generate position-specific resumes using artificial intelligence.
How can I cancel my account?
You can cancel your account from the settings section in your profile. Note that this will permanently delete your account and associated information.
In which format can the resume be downloaded?
You can download your resume and generated documents in PDF format.
How long does proCV take to generate a resume?
Resume generation is fast and usually takes only a few minutes, depending on the complexity and amount of provided information.
Can I use proCV for non-professional profiles, such as artists or freelancers?
Yes, proCV is versatile and can adapt to different professional and non-professional profiles. You can customize the information according to your needs.
What happens if I run out of credits?
You will need to recharge your account balance to continue using specific functions that require credits. You can do this in the recharge section.
Are my LinkedIn data stored in proCV?
proCV only accesses the necessary information to generate the resume and does not permanently store LinkedIn data, ensuring user privacy.
Is there a time limit for using recharged credits?
No, recharged credits in your account do not have a time limit for use. You can use them according to your needs.
What additional information can I include in my resume?
You can add information about specific skills to further customize your resume and highlight key aspects of your professional profile.
How can I share my resume generated by proCV?
Once you have generated your resume, you can download the file and share it via email or social media according to your preferences.